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A BRITER Reflection

When Power Gets Louder

In this article
  1. When Adaptation Becomes Something Else
  2. Silence Is Not Always the Absence of Courage
  3. People Learn the System
  4. Psychological Safety Is More Than Being Allowed to Speak
  5. When Power Gets Louder
  6. This Is Where Systems Need to Look at Themselves
  7. The Cost We Cannot Always See
  8. A Different Question About Voice
  9. A BRITER Reflection
  10. Research References

It breaks you.

You will never make power happy.

You try harder.
You get quieter.
You make yourself smaller.
You learn what not to say.
You anticipate what might come next.

And somehow, power only gets louder.

You keep going because you have to. You show up. You do the work. You carry what no one can see.

But somewhere inside, the effort of constantly trying to be acceptable to power is pulling you apart.

You thought you were learning how to survive power.

You didn't realize how much of yourself you were giving it.

When Adaptation Becomes Something Else

We adapt at work all the time.

We learn our leaders. We learn organizational norms. We learn when to push, when to wait, how decisions get made, and how to work effectively with people who are different from us.

That is part of organizational life.

But there is a difference between adapting so that we can work effectively within a system and continually reorganizing ourselves because we are trying to stay safe within it.

That difference can be difficult to recognize while it is happening.

Maybe you stop raising a concern because you already know how it will be received.

Maybe you rewrite an email five times—not because the message is unclear, but because you are trying to anticipate how someone with more power might interpret it.

Maybe you begin documenting conversations that you once would have trusted.

Maybe you watch who is included, who is excluded, whose mistakes are forgiven, whose questions are welcomed, and whose questions become a problem.

Maybe you still speak—but only after calculating the possible consequences.

Eventually, you may not need anyone to tell you to be careful.

You have learned to tell yourself.

That is when something important has shifted.

Power is no longer simply something that exists in the organizational structure.

You have begun organizing yourself around it.

Silence Is Not Always the Absence of Courage

Workplace conversations about voice often make speaking up sound straightforward:

See something. Say something.

But decades of organizational research suggest that employee voice and silence are considerably more complicated.

Employee voice generally involves communicating concerns, suggestions, problems, or ideas upward in an organization. Silence involves withholding information that might otherwise be relevant. Research has examined these behaviors for decades, and a 2023 review notes that hundreds of studies have explored when and why employees speak or remain silent and what happens as a result.

A separate systematic review examined 92 studies of employee silence across two decades. The breadth of that literature matters because silence cannot simply be reduced to personality, confidence, or courage. Researchers have examined organizational, relational, contextual, and individual factors that shape it.

Sometimes silence can even be strategic. Research has distinguished intentional, strategic silence—choosing not to raise an idea or concern at a particular moment—from silence that reflects fear, resignation, or a belief that speaking will accomplish little.

So the better question may not be:

Why didn't they speak?

It may be:

What did they understand about the system that made silence seem like the most reasonable option available to them?

People Learn the System

Organizations teach people what happens when they use their voices.

Not necessarily through policies.

Through experience.

Who gets listened to?

Who gets interrupted?

Whose disagreement is considered thoughtful?

Whose disagreement becomes a problem?

Who can challenge a decision without damaging a relationship?

Who gets another opportunity after making a mistake?

Who receives information?

Who gets invited into the room?

Who has access to the people who make decisions?

And perhaps most importantly:

What happened the last time someone challenged power?

People notice.

They interpret.

And they adapt.

That adaptation can look like disengagement from the outside when it may actually involve considerable cognitive and emotional work on the inside.

The employee may still care deeply.

They may simply be calculating what their voice can realistically accomplish and what using it might cost.

Psychological Safety Is More Than Being Allowed to Speak

There is an important difference between technically being permitted to speak and believing it is safe and worthwhile to do so.

One 2024 study involving 1,255 registered nurses across 34 hospitals examined psychological safety, perceived impact, employee voice, silence, and burnout. Higher psychological safety and perceived impact were associated with greater voice and less silence. The researchers also found different relationships among these variables: perceived impact was more strongly associated with voice, while psychological safety was more strongly associated with silence. In their model, voice was associated with reduced burnout and silence with increased burnout.

That study was conducted in a specific occupational and national context, so its findings should not simply be generalized to every workplace.

But it raises an important human-systems question:

What happens when someone believes speaking will either cost them something or change nothing?

Telling that person to “use your voice” does not address the system they are evaluating.

The organization may have an open-door policy.

The employee may still have learned not to walk through it.

When Power Gets Louder

Here is where I think we need to pay attention to something beyond silence itself.

A person does not necessarily become quiet all at once.

It can happen through hundreds of small calculations.

Say this.

Don't say that.

Ask now.

Wait.

Copy this person.

Don't copy that person.

Explain yourself.

Don't explain too much.

Be direct.

Not that direct.

Speak up.

But choose your battles.

Be authentic.

But understand the room.

Eventually, the person may spend extraordinary energy trying to determine the version of themselves the system will accept.

And there is a cruel paradox in that.

The more you organize yourself around power, the louder power becomes.

Because now power does not have to enter the room and tell you what to do.

You anticipate it.

You carry it into the meeting before anyone arrives.

You hear it while writing the email.

You consider it before asking the question.

You account for it before deciding whether something is worth saying.

And slowly, another voice can become harder to hear.

Your own.

This Is Where Systems Need to Look at Themselves

Organizations often notice the employee's behavior after the adaptation has already occurred.

They're quieter.

They're guarded.

They ask for things in writing.

They don't volunteer ideas anymore.

They seem skeptical.

They don't trust leadership.

They used to be more engaged.

The organization may then ask:

What happened to this person?

BRITER asks another question:

What happened between this person and the system?

That does not mean every uncomfortable interaction represents organizational harm.

It does not mean leaders should never challenge employees, give difficult feedback, make unpopular decisions, or hold people accountable.

And it does not mean every instance of silence is evidence of fear.

Human systems are more complicated than that.

But when multiple people learn that candor carries consequences, when information becomes a form of power, when questioning decisions threatens belonging, or when employees repeatedly conclude that speaking cannot meaningfully influence what happens next, the organization should resist diagnosing the resulting behavior solely as an individual problem.

The system may be observing an adaptation that it helped create.

Research on workplace ostracism offers one example of this relationship. A time-lagged study of 250 service-sector employees found workplace ostracism was positively associated with employee silence and negatively associated with job performance.

Again, one study does not explain every organization or every employee.

But it reinforces a larger point:

People respond to the environments in which they work.

The Cost We Cannot Always See

Perhaps one of the most difficult things about this experience is that the person may continue functioning.

They still lead.

They still meet deadlines.

They still answer the email.

They still facilitate the meeting.

They still solve problems.

They still take care of everyone else.

From the outside, they may look fine.

But functioning and flourishing are not the same thing.

A human system should care about that distinction.

Because an organization can continue receiving someone's labor long after that person has stopped experiencing the organization as a place where their full voice is welcome.

That should matter.

Not simply because silence can affect performance, innovation, learning, or organizational outcomes.

It should matter because there is a human being inside the system.

A Different Question About Voice

Maybe the responsibility cannot always begin with telling employees to be braver.

Maybe leaders need to become more curious about what employees have learned.

Instead of:

Why won't people speak up?

Ask:

What happens here when they do?

Instead of:

Why has this person become so guarded?

Ask:

What experiences taught them that being guarded was useful?

Instead of:

Why don't they trust leadership?

Ask:

What would they have needed to experience for trust to remain possible?

And instead of celebrating an open-door policy, ask whether people with less power actually experience the door as safe to enter.

Because voice is not created by telling people they have one.

People learn whether their voice is consequential through what happens after they use it.

And if someone has spent months—or years—trying harder, becoming quieter, making themselves smaller, learning what not to say, and anticipating what might happen next, telling them simply to “speak up” misses the point.

They may already know exactly how to speak.

The system taught them when not to.


A BRITER Reflection

If you lead people, consider:

What do people in your system have to calculate before they tell the truth?

And if the answer is too much, don't start by asking them to become louder.

Start by asking why power became so loud in the first place.

Research References

  1. Morrison, E. W. (2023). Employee Voice and Silence: Taking Stock a Decade Later. Annual Review of Organizational Psychology and Organizational Behavior, 10, 79–107. View source

  2. Lotfi Dehkharghani, L., Paul, J., Maharati, Y., & Menzies, J. (2023). Employee silence in an organizational context: A review and research agenda. European Management Journal, 41(6), 1072–1085. View source

  3. Parke, M. R., Tangirala, S., Sanaria, A., & Ekkirala, S. (2022). How strategic silence enables employee voice to be valued and rewarded. Organizational Behavior and Human Decision Processes, 173, 104187. View source

  4. Lee, S. E., Seo, J.-K., & Squires, A. (2024). Voice, silence, perceived impact, psychological safety, and burnout among nurses: A structural equation modeling analysis. International Journal of Nursing Studies, 151, 104669. View source

  5. Sahabuddin, M., Tan, Q., Ayub, A., Fatima, T., Ishaq, M., & Khan, A. J. (2023). Workplace ostracism and employee silence: An identity-based perspective. Kybernetes, 52(1), 97–120. View source